Setup Instructions

Commercial Kit & Payment Devices

Instructions

Screen Protector

In order to install the Commercial Kit screen protector, you'll need a #7 metric socket wrench.

See the video below for the process:

Payment Devices

If you're installing a Bill Validator or Coin Mech, you'll need to remove the keyboard drawer or the front door won't close.

Wiring: Bill Validator / Coin Mech

  • Prior to installing the bill validator or coin mech, you will need to remove the keyboard drawer from inside the Sente unit. Unfortunately, the drawer and payment devices can't both fit inside.

    When removing the keyboard drawer, first unscrew the little volume / brightness circuit boards from the back of the drawer. Additionally, disconnect the blue USB cables attached to the drawer from the PC.

    From there, you can slide the drawer out, and remove it by lifting/pulling the little black tabs inside the drawer slides.
  • Remove one of the rectangular plates from the front door of the Sente and replace it with the Bill Validator Bracket. The Bill Validator Bracket also includes 4x white spacers. Slide one of these onto each of the 4 inner threaded posts of the bracket.
  • Next, you'll attach the bill validator. It will be positioned as a "downstacker" meaning the long gray backside will point down. Use the nuts from the bill validator bracket to attach the validator. See picture below.
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To wire the validator, follow the diagram below:

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Wiring: Credit Card Reader / Bill Validator

See the diagram below for how to wire the credit card reader and bill validator (if using). 

You can additionally refer to the instructional video below.

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Credit Card Reader Setup

Overview

The Polycade platform operates on a pay-for-time basis. You'll decide how much the user will pay in exchange for an amount of time to "unlock" the Polycade and play any games they want during that time. The amount you charge will vary depending on your region and customer base, your goal is to choose a deal that feels like great value to the player. Examples:

$3 for 15 minutes
$5 for 20 minutes

For the card reader, you will setup an account with Kiosoft, and they will provide you an online portal login where you connect your bank and review reports & activity from the card reader. This process requires manual effort on Kiosoft's side, so expect it to take several days to complete.

Note: When in pay-to-play mode, you can add 30 seconds of time to the clock by pressing the + key on your keyboard.

Account Setup

  • Setup card reader account. Email operations@polycade.com with subject line "CARD READER ACCOUNT".
  • Determine "credit amount": When the user pays on the card reader, the card reader will send X number of credits to the Polycade, depending on how much they paid. During card reader software setup, you will determine how much money equals how many credits. Then, you'll determine how many credits equals how much time for the user to play the Polycade. So, in short, answer these questions:
    - How much money equals a credit? Example: $1 = 1 credit
    - How much time to play does the user get per credit? Example: 1 credit = 5 minutes of play time
  • Pay-to-play mode: Currently, we need to set your machine to pay-to-play mode on our side. In the future, you will have control over this toggle. Email operations@polycade.com and include:
    - Subject: Switching to pay-to-play
    - Your answers to #2 above.
    - A photo of the SN number that shows on the settings screen of your Polycade(s).

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